30 Day Return Policy. Exchange Policy. Herschel Supply product that is purchased on our website or in one of Herschel retail stores (excluding promotional or sale items) can be exchanged within 30 days of the purchase date. All merchandise must be re
Yes, all Herschel Supply products purchased on our website or in one of our Herschel Supply retail stores can be returned or exchanged within 30 days of the original purchase date. • Herschel Heritage™ Hardshell Luggage is exempt from our 30 day retu
To begin the returns process for a product purchased online or from our physical store, please go to our Self-Service Returns page or log into your Herschel Supply account. • If you purchased a product in the United States or Canada, you are welcome
• Purchases made within 30 days of purchase date are eligible for an exchange or refund with receipt at any Herschel Supply Co. location within the same country of purchase. • Purchases made beyond 30 days of purchase can be exchanged or returned for
•Only purchases made in-store via credit card can be returned or exchanged online (with valid receipt). Please reach out to our Customer Experience team for assistance. • Purchases made via debit card or cash payments can only be returned or exchange
If you would like to exchange a product purchased from a Herschel store either online or in-store, please visit our Return Portal and select an item you would like to exchange from the Return Portal. Please note that exchanges are subject to product
Continuing to improve your shopping experience is something Herschel Supply is relentlessly committed to. We are happy to share that we now offer the option to Instant Exchange. Instant Exchange is an optional exchange method whereby your exchange or