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Herschel Supply Co. UK

Yes, all Herschel Supply products purchased on our website or in one of our Herschel Supply retail stores can be returned or exchanged within 30 days of the original purchase date. &#x2022; A full refund excluding any applicable shipping costs will be provided.&#x2022; All items must be returned unused, unwashed and with the original tags attached.&#x2022; Once returned, the condition of the product is left to the discretion of Herschel Supply.

Yes, all Herschel Supply products purchased on our website or in one of our Herschel Supply retail stores can be returned or exchanged within 30 days of the original purchase date. • A full refund excluding any applicable shipping costs will be provi

Can I return/exchange sale items?

Returns & Exchanges

I just placed my order, when will it ship?

How do I track my order?

I noticed my details are incorrect on my order summary, can I change them at this time?

Can I cancel or change my order once it has been placed?

Order is marked delivered but not here.

What should I do if my order arrived damaged?

What should I do if an item is missing from my order?

What is Herschel Supply's policy on Price Matching?

What is an international transaction fee?

What are your holiday shipping cutoffs?

Orders

What is your return/exchange policy?

How do I make a return?

How can I return my Herschel Supply purchase made in-store?

Can I return my in-store purchase online? / Can I mail back my in-store purchase for return?

How do I make an exchange?

What is instant exchange and how can I use it?

What methods of shipping do you offer?

Do you offer Express Shipping?

Can I upgrade my shipping after my order has been placed?

I am not going to be home when my package is expected to arrive, what should I do?

My tracking information says delivered, but I have not received my order. What should I do?

Will my order be affected by the holidays?

Shipping

What is your warranty policy?

What is covered under your warranty?

How do I file a warranty claim?

Can my item be repaired?

What is your warranty for apparel?

Warranty

What methods of payment do you accept?

How do Shop Pay installments work?

How do I purchase a gift card?

How do I use a gift card for my purchase?

Can I return a product purchased with a gift card?

What if I lose my gift card?

Can I use Herschel Supply gift cards for my business?

How do I share the Gift Card I purchased to the recipient?

Payments & Gift Cards

How do I apply promo/discount codes?

Where do I get promo codes/discounts?

My promo code isn’t working.

I forgot to add a promo code but already made a purchase.

Do you price match for sales?

Can you return something purchased on sale?

Sales & Discount Codes

I am press looking for a PR contact for an interview or image request, who should I contact?

Does Herschel have a Brand Ambassador program or sponsor musicians, personalities and athletes?

Media

I would like to sell Herschel Supply products. Who should I contact?

We are a distribution business and would like to distribute Herschel Supply. Who should we contact?

Can I return/exchange sale items?Updated 2 months ago